Privacy Policy

MealSolved ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered meal planning service.

1. Information We Collect

1.1 Personal Information

We collect information that you voluntarily provide to us when you:

• Register for our beta program or service
• Complete your user profile and preferences
• Contact us for support

This information may include:

• Contact Information: Email address, name
• Household Information: Number of adults and children in your household
• Dietary Information: Dietary preferences, restrictions, allergies, food dislikes, and nutritional goals
• Schedule Information: Preferred meal planning days and cooking schedule

1.2 Automatically Collected Information

When you access our service, we may automatically collect:

• Device information (browser type, operating system)
• IP address and general location data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide Our Service: Generate personalized AI meal plans based on your preferences, dietary needs, and household information
• Communicate With You: Send meal plans, grocery lists, service updates, and respond to inquiries
• Improve Our Service: Analyze usage patterns to enhance our AI algorithms and user experience
• Ensure Security: Protect against unauthorized access and maintain service integrity
• Comply With Law: Meet legal obligations and enforce our terms

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

3.1 Service Providers

We work with third-party service providers who assist us in operating our service:

• Tally: Form processing and data collection
• Email Service Providers: Delivery of meal plans and communications
• Hosting Providers: Website and data hosting
• AI/ML Services: Meal plan generation and optimization

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your data at any time by contacting us at support@mealsolved.com.

Upon account deletion or request, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, accounting, or security purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication mechanisms
• Regular security assessments
• Access controls limiting who can view your data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@mealsolved.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our service
• Improve our service based on usage patterns

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.

8. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these countries.

Where required, we implement appropriate safeguards for international transfers, such as Standard Contractual Clauses.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it is used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

• Right to access, rectify, or erase your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information includes: consent, performance of a contract, and legitimate interests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@mealsolved.com

We will respond to your inquiry within 30 days.